A new fleet monitoring system is keeping Aritco lifts up and running at lower cost and reassuring people that all is well with their lift. It’s part of Aritco’s emphasis on offering the latest connectivity solutions, which also include an app for users.
The fleet management system, which has been implemented on the Aritco HomeLift, means that instead of your having to call Aritco to say there’s a problem with your lift, Aritco can often be the one to call to say we’ve detected a problem with the lift and in some cases say what to do to fix the problem.
“For example, if someone has accidentally pressed the emergency stop without realizing it, we can save a trip to the site by an engineer and just tell the customer to pull the button back out,” says Ben Long, Head of Operations at Gartec, an Aritco agent in the UK. “This is a weekly occurrence.”