Banking on the quality of not just our products, but our entire process from material and design to production and installation, we are setting a new industry standard by including a 5-year warranty on all our products. It has always been on top of our agenda to assure top-tier safety and reliability for our customers. Introducing the 5-year product warranty will allow us to pursue that commitment further. In addition, we offer a 10-year warranty on the drive technology.
WHAT IS COVERED in the 5-year lift warranty?
Aritco warrants its new home lifts and commercial lifts to be free from defects in material and workmanship during the warranty period, on the conditions that the prerequisites for the Lift Warranty stated in the Terms of Conditions are fulfilled. Aritco will repair a defective part or replace a defective part with a new part.
PREREQUISITES FOR THE PRODUCT WARRANTY
The 5-year warranty is valid for the owner of the lift under the following conditions. Installation and service need to be carried out by an Aritco partner and any replaced parts or consumables must be original Aritco spare parts.
RESPONSIBILITies for the owner of the lift
The lift owner shall make sure that all regular maintenance is performed in compliance with the instructions and schedule in the applicable Aritco Operation and Maintenance Manual. Records of service and maintenance performed on the lift shall be available on request from Aritco.
HOW TO OBTAIN WARRANTY COVERAGE
A lift owner who wishes to obtain warranty coverage for a defect shall notify the Aritco Partner who is servicing the defect lift without undue delay.
Download the Aritco Product Warranty – Terms and Conditions for more information.