Servicing and Maintaining Your Aritco home lift

An Aritco home lift is designed for comfort, accessibility, and long-term reliability. To ensure it continues running smoothly, regular maintenance is essential. We spoke with Kristian Uusitalo, who works in customer and technical support at Aritco, to understand what homeowners should expect when it comes to servicing and caring for their Aritco home lift.

Routine lift maintenance plays a key role in keeping your lift in excellent condition. Kristian explains that the first service should take place six months after installation. After that, at least one service per year is required to ensure safety and performance.

In addition to annual servicing, a more thorough inspection is needed every five years.

During a standard annual service visit, an Aritco-certified technician performs a series of safety and performance checks, including:

1. Inspecting the doors and safety edges to ensure proper function
2. Checking cable fixations and electrical connections
3. Assessing lubrication levels
4. Verifying platform alignment and smooth travel

“One bottle of oil probably needs to be installed each year. That’s one basic thing to keep in mind,” Kristian notes.

During the five-year extended service, additional checks are carried out, such as:

1. Examining the guide shoes
2. Inspecting the dry screw mechanism and drive nut
3. Ensuring the lift’s fixation points remain secure

These preventative measures keep the Aritco home lift running smoothly and extend its lifespan.

The Aritco SmartLift app makes it simple and convenient for homeowners to monitor their lift’s status and troubleshoot minor issues.

“If your lift isn’t working, you can check the app for an alert – like an emergency stop being pressed,” Kristian explains.

For more advanced monitoring, Aritco’s cloud-based SmartFleet management system allows service partners to monitor lift performance remotely. “All our home lifts are connected to the cloud. This allows us to track the number of starts, identify errors and recommend service accordingly,” Kristian adds.

Some minor lift issues can be solved without professional assistance. Kristian shares that the SmartLift app can help homeowners quickly identify the cause of certain malfunctions.

For example, if the lift won’t move, the app may indicate that the emergency stop button has been accidentally pressed. Similarly, small objects blocking the safety edges can trigger a fault that can often be resolved by the homeowner.

For more complex issues, Aritco-certified technicians can diagnose problems remotely and schedule repairs if necessary.

Skipping recommended servicing can compromise both safety and performance. While Aritco home lifts are designed with multiple safety features to prevent serious issues, regular maintenance helps keep everything functioning as intended. Over time, minor adjustments can help avoid major disturbances.

“If the doors aren’t aligned correctly, the lift might not operate as expected, which could leave you temporarily unable to use it,” Kristian cautions.

Following the recommended service schedule also ensures your warranty remains valid and helps prevent avoidable wear that could lead to more extensive repairs in the future. Keeping up with maintenance is the best way to protect your investment and enjoy a reliable and seamless experience for years to come.

With proper servicing, an Aritco home lift is built to last for decades. Since home lifts experience less wear and tear than public lifts, they typically remain in excellent condition far beyond the minimum guarantee.

“We guarantee parts for at least 10 years, but many of our lifts from the 1990s are still in use,” Kristian says.